Worked guide · Governed data change
Work a source change from detection to an accepted data product.
Follow one unexpected source change from detection to an accepted data product: an agent prepares the evidence, a business owner decides the meaning, and an independent path accepts the change.
Synthetic reference example. Every record, name and identifier here is invented. It shows the method applied end to end; it is not a client deployment or a measured result.
How this guide works
Ten parts, one workflow, the same identifiers throughout.
Each part answers one question a business owner, technical lead or control owner has to settle before the next commitment. Read it straight through, or jump to the part that matches the decision in front of you.
Part 1 of 10 · Decision and audience
Decide what a new claim status means, and whether consumers may rely on it.
Output of this guide: an accepted change package and a consumer recovery record.
Part 2 of 10 · Business baseline
Know how long changes take today, and who does the work.
Lines of generated code and closed tickets are activity counts. The outcome is consumers relying on the result again.
Part 3 of 10 · Scope and exclusions
One source, one field, one product.
In scope
- The claims system’s status field and the claim status product built on it.
- Direct consumers: the claims assistant, the operations dashboard and the reserve report.
Excluded
- Changing the source system itself.
- Consumers that cannot be identified from lineage. They are listed as a known gap, not assumed safe.
Part 4 of 10 · Prerequisites
What must exist for an agent to help safely.
Part 5 of 10 · Completed example
The status RO appears on a Tuesday.
An invented example. The claims system starts sending RO for reopened claims. The field is still two characters long, so the pipeline accepts every record.
Part 6 of 10 · Implementation path
From detection to release, with authority at each step.
- Detect. Contract validation finds the unknown code and restricts affected records.
- Investigate. The agent gathers evidence and impact. It has read access to metadata and samples, not to change anything.
- Propose. The agent drafts meaning, mapping and tests as a proposal tied to the evidence.
- Decide. The business owner approves or changes the meaning. The approval is recorded with the evidence it relied on.
- Implement and test. The engineer prepares the versioned change; independent expected results decide acceptance.
- Release and verify. The product owner releases; consumer owners confirm their results.
Part 7 of 10 · Failure cases
Where the process should stop.
Part 8 of 10 · Acceptance evidence
The evidence that accepts the change.
- No unsupported status silently became a business fact.
- The meaning approval names the owner and the evidence relied on.
- Independent tests pass on reopened, closed and open claims, including a late event and a correction.
- Critical consumer checks pass, and each consumer owner confirms recovery.
- The change can be restricted and rolled back.
Part 9 of 10 · Operate and recover
What the stewardship agent does next time.
Operate
The agent’s scorecard tracks how often its proposals are accepted, changed or rejected. Rising rejection says its evidence or rules need attention.
Recover
Degraded records stay degraded until the accepted version is released. Consumers never receive a guessed value.
Part 10 of 10 · Economics and next commitment
Count all of the work, then decide whether to automate more.
Compare total elapsed time and total human effort, owner, steward, engineer and reviewer together, with the baseline from part 2. Faster preparation that adds review effort is not a saving.
Next commitment: extend the same pattern to a second source, or keep the agent at proposal-only authority if acceptance evidence is thin. A proposal-only agent can stay that way indefinitely.
Read next:
Next step
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A free sixty-minute session with Richard to examine one workflow, what is blocking it and whether there is a useful next step.